Return Policy

Return Policy

We want you to be happy with your purchase. If you need to ask about a return, contact us through the Contact page as soon as possible and include your order number, the product name and the reason for your request.

Before sending anything back

Wait for return instructions before posting an item. Items should be unused, in the condition received and returned with original packaging and tags where applicable. Some products may not be eligible for return because of their nature or condition.

Incorrect, damaged or faulty items

If your item arrives damaged, incorrect or faulty, contact us promptly with clear photos and a description of the issue. Keep the packaging until the matter is resolved.

Refunds

Once an approved return is received and reviewed, we will let you know the outcome and, where applicable, process the refund to the original payment method. Processing times can vary by payment provider.

This page provides general store guidance. Any mandatory consumer rights that apply to your order remain unaffected.